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Privacy Policy
1. Introduction and who operates the website
Synapse Coaching is a New Zealand nursing education business. This website introduces Synapse Coaching and Synapse Tutor, an AI-supported clinical reasoning learning tool that is being developed and tested. Synapse Coaching operates this website.
2. Personal information collected
We may collect your name, email address, contact-enquiry details and other information you choose to provide, including information submitted through forms or email registrations for Synapse Tutor. Please do not submit confidential patient information or another person’s sensitive information.
3. How information is used
We use personal information to respond to enquiries, manage expressions of interest, provide requested information and send Synapse Tutor or Synapse Coaching updates where you have provided consent. We may also use information to operate and improve the website.
Last Updated: October 2026
4. Website analytics and cookies
We use only the analytics and cookie tools currently enabled on this website. These tools may collect technical or usage information to help operate, secure and improve the website. The specific tools, cookies, purposes and retention periods should be confirmed in the site settings before publication.
5. Third-party service providers
Wix may provide hosting, form, analytics, email or other services used to operate this website. Information may also be handled by other providers only where they are enabled for the website. The current providers, their purposes and their processing locations should be confirmed before publication.
6. Information storage, security and retention
We take reasonable steps to protect personal information and retain it only for as long as reasonably needed for the purposes described in this policy, or as required by law. We do not make guarantees about security or retention periods that have not been verified.
7. Email communications, consent and unsubscribe
We send non-essential email updates only where consent has been provided or another lawful basis applies. You can unsubscribe from marketing or launch updates by using the unsubscribe option in the message or by contacting us. Unsubscribing may not stop essential messages about a direct enquiry.
8. Access to and correction of personal information
You may ask to access or correct personal information we hold about you. Contact us using the details below. We may need to verify your identity before responding.
9. International processing or storage
Personal information may be processed or stored outside New Zealand by Wix or other enabled service providers. The countries, safeguards and applicable arrangements should be confirmed before publication.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The Last Updated date shows when the current version was made.
11. Contact details
For privacy questions, access or correction requests, contact hello@synapsecoachingnursing.com. This policy is intended to support compliance with the New Zealand Privacy Act 2020; obtain legal advice to confirm the final wording and arrangements.